Apple has never publicly announced the repair program on its website, opting instead to handle the matter internally.Īpple continues to authorize free display repairs for eligible Mac notebooks for up to four years after the original purchase date.
It is unclear if the policy applies to any countries outside of the United States at this time.Īpple launched an internal "quality program" in October 2015 after some 12-inch MacBook and MacBook Pro users experienced issues with the anti-reflective coating wearing off or delaminating on Retina displays. The new policy went into effect Januand means that customers who take an eligible 12-inch MacBook or MacBook Pro exhibiting this issue to an Apple Authorized Service Provider will have their notebook mailed to a centralized Apple depot for the repair to be completed, likely resulting in longer waiting times in most cases. In an internal memo obtained by MacRumors, Apple recently informed its network of Apple Authorized Service Providers that mail-in repair is now required for Mac notebooks with anti-reflective coating issues in the United States.
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